Privacy Policy

Updated May 15, 2024

Urban Garden is committed to protecting your privacy while you use our website, (the "Website"). Our privacy policy statement describes how we gather information and what we do with that information. By using our website, or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy. Please remember that your use of the Website is also subject to our Terms of Use.

The Information We Collect

This notice applies to all information collected or submitted on the Website. The types of personal information collected on the Website are:

  • Name
  • Address
  • Email Address
  • Phone Number
  • Credit/Debit Card Information

You may asked to submit information about other people. If you order a gift online and want it sent directly to the recipient, you will need to enter the recipient's information, including the recipient's:

  • Name
  • Address
  • Email Address
  • Phone Number

How We Collect Information

Urban Garden gathers personal information about customers through our checkout process, contact form, or other areas of the Website where you may be asked to submit information.

How We Use This Information

The information we obtain from you is used to send you the items you have ordered, to contact you if necessary (about your purchase, to clarify information provided, etc.), billing for your purchases, and to send you important information. Urban Garden does not make your information available to other services for any reason, unless required to do so by law.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. For your protection, this site is equipped with SSL and data encryption to ensure the information flowing between this site and your computer is protected. Additionally, to reduce the risk of fraud or a breach of data, all payment information is encryped and permanently destroyed once a payment has been processed.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information from the Website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Use of Email Address

Urban Garden respects your privacy, and we do not sell or lease any personally identifiable information to anyone. By placing and completing an order on our website, you agree that Urban Garden may use your email address to send you marketing material, such as notifications of sales or special promotions, that you will have the option to opt-out from.

Cookie Policy

This site uses only strictly necessary cookies to keep track of the items in your shopping cart and to analyze how users navigate the Website. We do not use cookies for personal tracking or third-party advertising.


If you have additional questions about our privacy policy, please send email to

Send standard mail to the following postal address:

Urban Garden
1414 4th St, Ste 101
Santa Rosa, CA 95404

Call us at 707-543-7037.