Privacy Policy

Urban Garden is committed to protecting your privacy while you use our website, Our privacy policy statement describes how we gather information and what we do with that information.

How We Collect Information
Urban Garden gathers information about customers through our product order form. This site uses cookies solely to keep track of the items in your shopping cart and to analyze how users navigate our website.

How We Use This Information
The information we obtain from you is used to send you items you have ordered, to contact you if necessary (about your purchase, to clarify information provided, etc.), billing for your purchases, and to send you important information. Urban Garden does not make your information available to other services for any reason, unless required to do so by law.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. For your protection, this site is equipped with SSL and data encryption to ensure the information flowing between this site and your computer is protected. Additionally, to reduce the risk of fraud or a breach of data, all payment information is encryped and permanently destroyed once a payment has been processed.

Use of Email Address
Urban Garden respects your privacy, and we do not sell or lease any personally identifiable information to anyone. By placing and completing an order on our website, you agree that Urban Garden may use your email address to email you marketing material, such as notifications of sales or special discounts, that you will have the option to opt-out from.

Contacting Urban Garden
If you have additional questions about our privacy policy, please send email to

Send standard mail to the following postal address:

Urban Garden
1414 4th St, Ste 101
Santa Rosa, CA 95404

Call us at 707-543-7037.

Terms & Conditions of Use

By using our website, you acknowledge and agree that:

  1. Urban Garden and Home, Inc. and are not liable for any damages related in any way to your use of or inability to access this site.
  2. Use is completely at your own risk.
  3. This site may contain errors.
  4. We cannot guarantee that this website is free of viruses or other harmful elements.
  5. You are responsible for any costs associated with servicing your equipment as a result of using this site.

Urban Garden and Home, Inc. (DBA Urban Garden) makes every effort to present complete and current information regarding our company and the products we carry. We apologize for any errors, but we make no warranties, express or implied, regarding the accuracy of content on this site. Any incomplete information, typographical errors or inaccuracies are unintended. We reserve the right to correct or update information at any time, and without prior notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Urban Garden makes all reasonable efforts to accurately display the attributes of our products; however, the actual colors you see will depend on your screen settings, and we cannot guarantee that your screen will accurately display such colors.

Discontinued or currently unavailable merchandise may be removed from this site at any time and without prior notice.

While under no obligation to do so, we do attempt to respond to questions and comments submitted via e-mail. Although we value our customers' feedback, please do not submit any proprietary information, suggestions or materials via e-mail or our website. We are not obligated to compensate you for such submissions, which will become the property of Urban Garden. By submitting such materials, you release your proprietary, intellectual property and all other rights.

Material which violates or infringes upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, indecent or otherwise objectionable, which encourages conduct constituting a criminal offense, gives rise to civil liability or otherwise violates any law will not be posted on or transmitted via our website. We will not permit any conduct that, in Urban Garden's judgment, restricts or inhibits others from using or enjoying our website.

Copyright contains copyrighted material, trademarks and other proprietary information including, but not limited to text, software, photos, and graphics. The entire content of our website is copyrighted as a collective work under United States copyright laws. No user may modify, publish, transmit, create derivative works, or in any way exploit any of the content of this website. Except as otherwise expressly permitted under copyright law, no copying, redistribution, publication or commercial exploitation of downloaded material from is permitted without express written permission from us and any other copyright owner.

If any copying, redistribution or publication of copyrighted material is expressly permitted, no changes in or deletion of author attribution, trademark, legend or copyright notice shall be made. Each user acknowledges that he or she does not acquire any ownership rights by downloading copyrighted material. The user shall be liable for any damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, downloading or submission.

All trademarks, product and company names, and logos appearing on are the property of their respective owners.

Product Liability
We are not responsible for any personal injuries or property damage allegedly resulting from products sold through any of our channels of business. Users should use their best judgment when purchasing a product. Read and follow all directions and warnings associated with each product before use.

Third Party Links
From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by Urban Garden. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk.